Privacy Policy
Last updated: August 18, 2026
Overview
MetaKona respects your privacy. This policy explains the information we collect through our website, forms, AI-powered experiences, and related services, how we use it, and the choices available to you.
Information We Collect
Depending on how you interact with us, we may collect information you provide such as your name, email address, phone number, business or brokerage name, market or service area, website, goals, project details, plan interests, messages, and other information you choose to submit.
We may also collect limited technical and submission information such as the page a request came from, browser or device information, user agent, submission timing, and security or anti-abuse signals.
Analytics
We may use privacy-focused analytics to understand aggregate website usage, such as page views, referral sources, device or browser categories, and general geographic information. We do not use analytics data to sell personal information.
How We Use Information
- Respond to inquiries and demo requests
- Communicate about requested or existing services
- Operate, secure, troubleshoot, and improve our website and systems
- Prevent spam, fraud, abuse, and unauthorized activity
- Maintain business records and comply with legal obligations
- Send marketing communications when permitted by law and your preferences
Communications and Consent
When you submit an inquiry and provide contact information, we may use that information to respond by email and, when you provide a phone number and consent, by call or text. Message and data rates may apply. You may ask us to stop promotional communications at any time. Consent to marketing is not a condition of purchasing services.
Service Providers
We may share information with vendors and service providers that help us host, secure, operate, analyze, communicate through, or support our website and services, including infrastructure, database, hosting, email, payment, analytics, and automation providers. They may process information on our behalf for those purposes. We do not sell personal information for money.
AI Interaction Data
Information submitted through AI-powered features, including the MetaKona Operator, may be processed and stored to provide the interaction, improve our systems, maintain safety, and follow up on an inquiry. Do not submit sensitive information that is not necessary for your request.
Data Retention and Security
We retain information for as long as reasonably necessary for the purposes described in this policy, including business, security, contractual, and legal purposes. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.
Your Choices and Rights
Depending on where you live, applicable law may provide rights to request access to, correction of, or deletion of certain personal information. You may also opt out of promotional communications. We may need to verify your request before acting on it.
Third-Party Services and Links
Our website may link to or integrate with third-party services. Their privacy practices are governed by their own policies, and MetaKona is not responsible for those independent practices.
Changes to This Policy
We may update this policy as our services, technology, or legal obligations change. The date above reflects the most recent revision.
Contact Us
Questions or privacy requests may be sent to hello@metakona.com.